Privacy Policy
Privacy Policy
What Information We Collect
When you submit a service request through any form on our website, we collect only the information necessary to respond to and fulfil your request:
- First and last name
- Email address
- Phone number
- Country of residence
- Company name (optional)
- Details of your service request
We do not collect payment information, identification documents, or any financial data through our website forms.
How We Use Your Information
We use the information you submit solely to:
- Respond to your enquiry and discuss your service request
- Communicate with you throughout the service process
- Send you updates or marketing communications, if you have opted in, and you may opt out at any time
We do not use your information for any purpose beyond what is needed to serve your request.
How We Share Your Information
We may share your contact details with third-party vendors, partners or service providers strictly where necessary to fulfil your specific request, for example, a supplier, logistics provider or event organiser. These parties are not permitted to use your information for any other purpose.
Cookies
Our website may use basic cookies to support its functionality and understand how visitors use the Site. You can control or disable cookies through your browser settings at any time.
Data Security
We take reasonable steps to protect the information you share with us. Your details are stored securely and accessed only by members of our team who need them to handle your request.
Your Rights
You may request to access, correct, or delete the personal information we hold about you at any time. Simply contact us at the details below, and we will respond promptly.
Using Our Website
You must be at least 18 years old to use this website or submit a service request. By doing so, you confirm that you have the legal capacity to engage with us. You agree not to misuse the Site, submit false information, or attempt to interfere with its operation.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date of this page reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated Policy.
Contact Us
For any questions regarding this Privacy Policy, please get in touch with our customer service at:
concierge@galeria8official.com